Office Manager
Office Manager
Location: East London
Salary: R30 000
Our client is looking for an Office Manager to travel to various branches and manage branch operations effectively.
Requirements:
β’ Matric
β’ Degree in Management
β’ Recognized Qualification as per the FSB
β’ RE 5 (Representatives)
β’ RE 1 (Key Individuals)
β’ 4 Yearsβ Experience in the Insurance Industry;
β’ 3 Yearsβ in Management
β’ 1 Yearsβ experience in: Category A, B, C and retail pension benefits (Advantage)
Responsibilities:
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β’ Manage all client liaison and sales support in the branch offices: o Manage the service delivery to external and internal clients
o Handle and report complaints effectively
o Manage compliance and effectiveness of client service levels
o Monitor the quality of all client services administration towards sales
o Assist sales to ensure that sales targets are achieved
o Management, adherence and control of client survey
o Management of business retention
β’ Manage new business policy administration
o Oversee efficiency & accuracy of data capturing
o Oversee compliance of quality assurance on all new business processes
o Oversee Tick off procedures and policies
β’ Management of budgetary control
o Compile budget
o Manage branch office expenses within budgetary constraints
o Plan and develop methods and procedures to lower operational expenses
o Manage the purchasing, inventory stocks and supplies
β’ Report on Branch office operations
o Submit report on monthly administration activity on daily functioning of the offices, challenges
o Provide weekly stats to Sales on outstanding correspondence on new business
o Oversee the submission of claims registers Office Administration
β’ Management of logistics
o Ensure branch offices adheres to the corporate identity
o Ensure offices are well maintained
o Liaise with facilities department for any maintenance related issues
β’ Management of staff
o Audit and control of attendance registers
o Manage staff leave
o Monitor and review staff performance monthly and biyearly
o Manage branch operations effectively
o Responsible for training, development and on-going coaching of staff
o Comply with disciplinary and grievance procedures
o Management of updating IT programs
Please send Updated CV, Qualifications and last payslip to ****************
AtripleA Recruitment and Temps
Requirements
Language(s): English
Availability for travel: No
Availability for change of residence: No
Apply Here http://bit.ly/2wapsZP
Β« Bookkeeper Office AssistantData Capturer- Hotel and Catering Personnel Β»
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