TOUR CONSULTANT
πJob Type | Full Time |
KEY RESPONSIBILITIES
Assess client needs in terms of special interests, special needs, and affordability/budget
Quoting of all services requested by clients within the required turnaround time
Reservations of all services requested by clients
Respond to written requests and provide written confirmations
Loading reservations on Tourplan
Ensure confirmation of services with suppliers
Stay in constant communication with agents with regards to status of reservations, payment requirements, deadlines, and conditions of reservations
Arrange Meet and Greets as required
Maintain contact with tour guides throughout tour
Manage client complaints and emergencies
Maintain contact with agents
QUALIFICATIONS
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Matric / Grade 12
Travel & Tourism qualification would be preferable
AND EXPERIENCE
3 years FIT Tour Consulting experience within the tour operating industry
Tourplan knowledge and execution would be preferable
Experience in dealing with the Australian source market would be preferable
REQUIRED SKILLS
Ability to work from 06h00 or 06h30 to 14h30 or 15h00 Monday to Friday
Knowledge of customersβ needs and products
Ability to negotiate with suppliers for availability and rates
Good Tourism industry knowledge
Excellent South African and Regional geographic knowledge
Strong logistical knowledge
SALARY
The salary for this position is competitive and dependent on relevant experience.
AREA
Sandton, Johannesburg
Apply Here http://bit.ly/2N9L82B
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