Consular Consultant

🗏Job Type

Full Time

To provide a high level of strategic compliance services to firm’s corporate client base including preparation and submission of Consular applications, document procurement, and legalisation in the EMEA region.


KEY JOB TASKS

Primary responsibility for case management of consular applications, document procurement and legalisations in the EMEA region
Draft and prepare visa applications
Provide timely advice to clients
Co-ordinate the submission of applications and return of approved applications
Research consular procedures
Create pre-invoice notes and provide a purchase order to the vendor within 3 days of a case being initiated
Attend training in order to develop relevant technical knowledge, techniques and skills
Build relationships and contacts with Consulates, High Commissions and keep abreast of current issues
Liaise with other Fragomen offices with developments and changes of consular policies and procedures

Other consular related projects as directed

JOB COMPENTENCIES

Client Service

Contacts clients in a timely and professional manner to provide or obtain information, recognising the need to adapt approach to target audience
Undertakes and delivers work within agreed time-scales and service standards without being prompted
Has carriage or / contributes to client meetings on subjects within required skill level
Works with Manager to initiate practices that further strengthen existing client relationships or develop relationships with new clients. These may include client meetings, briefings, workshops, Q&A sessions, etc.
Effectively manages relationships with team members, managers, clients and other relevant bodies gaining their confidence through displaying professionalism, legal expertise and efficiency in all communications
Develops strong working relationships with client contacts and utilises all forms of communications in developing/strengthening client relationships (i.e. email, phone, face to face) and is able to identify the appropriate method required
Assists in the review/improvement of methods/procedures of managing day to day client relationships

Productivity, Accountability and Efficiency

Able to act under instruction with limited supervision
When work is allocated, clarifies issues that are unclear and asks for the necessary information to complete tasks
Keeps staff aware of the progress of matters to manage expectations, and informs of conflicting priorities/requesting assistance as problems arise / informing senior staff of current capacity
Completes task within agreed time-frames / service standards
Ensures work completed is technically accurate and written communications follow standard layout
Plans workload and is able to meet deadlines and priorities for own work, taking into account delivery expectations from staff members
Keeps abreast of current affairs, especially in jurisdictions they carry out work in
Follows firm procedures with respect to file maintenance, record keeping and use of GVS
Updates GVS in real time
Communication
Generates clear, well-organized written work-product internally and externally
Able to effectively express oneself verbally in an articulate and polished manner
Strong listening skills
Uses communication skills to influence and achieve objectives
When work is allocated, clarifies with managers issues that are unclear and asks for the necessary information to complete tasks with respect to oneself and on behalf of team members where required
Keeps managers aware of the progress of matters to manage expectations, and informs of conflicting priorities/requesting assistance as problems arise / informing managers of current capacity
Takes on additional projects as required
Follows firm procedures with respect to file maintenance, record keeping and use of GVS
Updates GVS in real time
Archives paper files consistently and regularly

Teamwork and Personal Leadership

Identifies training and development areas and communicates these needs along with suggested development outcomes to the Manager
Accepts responsibility for their work output

Professional Conduct

Appropriate regard to firm policies, protocols and SRA Code of Conduct
Is able to follow the instructions of senior members of staff
Has a track record of being punctual and if absent or late, communicates absence to Manager in advance in-line with the sickness policy
Presents for work in a professional manner/ appearance is appropriate as per the Firm’s dress code policy
Raises concerns/ needs with appropriate contact
Accepts responsibility for work undertaken
Contributes to their team to enable completion and management of work
Develops strong working relationships with team members and gains their confidence through displaying professionalism and efficiency in all communications
Demonstrates professionalism and confidence in verbal communications with their team
Demonstrates accuracy and proficiency in written communications with their team
Learns from both positive and negative experiences and adapts behaviour accordingly
Assists in the development and support of colleagues when required
Is an active contributor to a positive team and firm culture
Treat all information about the firm and its client and their business as wholly confidential

Please send your CV to ukrecruitment@fragomen.com

Job id : , #71846, 16 views,

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