Service & Spares Consultant(Gauteng)
Hirschβs is looking for a vibrant, dynamic, responsible Service Consultants for our various branches in Gauteng.
Education & Experience:
Matric
2-3 Years previous experience
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Key Tasks and Responsibilities :
Handling and resolving customer complaints, obtaining and evaluating all relevant data to handle complaints and inquiries.
Following up with customers to ensure high-level satisfaction and determining future requirements.
Ensure goods are completed in good time.
Daily feedback with service providers./p>
Provide customers with progress reports.
Core Competencies:
Interpersonal skills
Communication skills- verbal and written
Listening skills
Problem analysis and problem-solving
Attention to detail and accuracy
Data collection and ordering/p>
Adaptability
Initiative
Stress tolerance
Only apply if you meet the above mentioned criteria. Candidate must be able to work retail hours.
To apply, send your CV to liam@hirschs.co.za/rstuttaford@hirschs.co.za /lize.rossouw@hirschs.co.za.
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