Product Support - External

🗏Job Type

Full Time

To manage the development of Fastener, Tool & Equipment products lines. The role will encompass but not be limited to the market development and support of: All Fastener & Tool Product Lines, directly and indirectly with existing and prospective customers. This includes branch assisted calls as well as cold calling, market research, sales, sales projections, stock forecasting & profiling.

The incumbent will in future, progress into other specific industry sector products, dependent on targets achieved and as additional opportunities become available or are identified. Providing sales, training and technical support to the branch and customer network.

Technical & Commercial support of the predetermined F, T & E products

Co-ordinate and drive Key Account action plans in support of branch network

Manage relationships with Key Accounts & Target Customers as well as develop other Product Support people wrt Product & Market intelligence

Achieve monthly and annual targets as agreed

Develop, Implement and Measure promotional strategies

Travel on an extensive basis in support of aprox 25 branches

Engage with Marketing Department in support of editorials and marketing drives

Assist with the design and compilation of product specific catalogues & brochures

Interaction with suppliers to negotiate specials, develop market strategies and evaluate sales strategies

Collaborate with Training Department on the development of training material



Pricing


Influence Price parameters for each product segment based on market intelligence including discount parameters

Evaluate and measure the effects of annual price increases

Ensure healthy margins by reviewing monthly

Review Finance report on Margins as report back on queries

Review monthly price surveys from Sales Teams and other sources to ensure on par with competitors



Cycle Meetings


Network with Sales Teams

Handle queries / suggestions raised

Communicate on specified suppliers

Complete required CRM

Weekly Management Reports – Highs & Lows



Learning and Growth


Actively pursue an attitude of learning and growth and share product knowledge within the network, thereby developing a knowledgeable and proficient sales force



Operating Environment


External sales 80% and office bound support 20%

Branches as predefined

High level of Travel expected



Requirements:

Education
Matric / Grade 12

Technical Qualification beneficial



Knowledge
Knowledge of Fastener and / or Tool & Equipment Industries / sectors

Knowledge of Business

Knowledge of Processes

Understands Policy and Procedure

Basic Finance knowledge

KERRIDGE Systems

Marketing / Industry knowledge





Skills
Planning skills

Influencing

Time management

Problem solving

Analytical skills

Budgeting / Forecasting

Listening skills

Service Orientation

Decision making skills

Computer literacy

Communication skills

Report writing skills

Presentation skills

Attention to detail



Attributes
Strategy planning

Assertive

Accuracy

Demonstrates Initiative

Confidentiality

Empathy

Customer focused

Interpersonal sensitivity

Patience

Logical thinking

Information seeking

Enquiring Mind

Accurate self-perception

Self-development orientation

Cultural sensitivity



Experience
Min 5 years Technical Sales experience

Sales Representative experience

Customer Liaison experience

Computer literate, MS Office – PowerPoint & Excel - essential

Basic technical experience on specific products – Slogging products



3 Month probation period to show positive influence in allocated branches sales & profit targets as well as meet the branch training & support objectives.

Medical Aid, Pension ,Funeral Benefit


Apply Here http://bit.ly/2x5Fgxj

Job id : , #72931, 6 views,

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