Customer Service Ambassador

DESCRIPTION
Do you value exceptional customer service?

Do you enjoy working in a fast paced environment?

Yes? Read on…

Working in the front line Service Ambassador team your ultimate purpose is to deliver exceptional customer service to ensure the member has the best experience each time they call.

You will handle a high volume of calls and need to engage with the member to understand their needs, interests and requirements in order to connect the member with the appropriate department or specialist. You will be highly expert and knowledgeable about the full range of services offered by Ten and will use your superb communications skills to speak to members in a way that is beneficial for the member and sustainable for the business.

The Company

Ten Group are the global leader in quality lifestyle and travel concierge services. Growing at over 35% pa, the business has recently completed a successful AIM IPO, raising over £25 million to invest into the company, with a market capitalisation of £120 million. The business presently generates net revenues of over £35 million, with ambitious growth targets for the coming financial years. Tens of millions of wealthy people can now use Ten Group’s services via corporate schemes and a much smaller private membership network.

Providing services from a 20-strong global office network, Ten have the model, team, platform, investment and ambitions to become the world’s largest and most trusted service. There is little doubt that they will become one of the iconic businesses of the next decade.

To learn more about Ten Group’s culture and mission, a short video summary can be viewed here. For a detailed, investor-focused description (including explanations of Ten’s unique digital product and customer analytics offering) please click here.


REQUIREMENTS
We are looking for:

Upbeat and energetic individuals who are passionate about quality customer service.
Ideally, previous experience working in customer service handling a high volume of calls.
Engaging individuals who love getting to know our member to better understand their needs, interests and requirements to best handle their enquiry.
People who can use their initiative and creativity to best meet the needs of our members.
Someone to builds a relationship and gain the trust of our customers.


BENEFITS
A competitive salary
Access to lots of great travel and entertainment discounts
A full month off every 5 years
The opportunity for real career development. All staff are encouraged to incorporate their aspirations and interests into their career.
The environment is modern, friendly & vibrant and everybody who joins Ten has the opportunity to develop a rewarding career within an organisation, which is widely considered to be one of the best in the business.

Apply Here http://bit.ly/2vyn7bp

Job id : , #68794, 43 views,

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