Call Centre customer service Learnership

Job Status: Active ✅

https://jobking.co.za/70582

📞- Phone : 0110389178

✉- Email : resources@elcinstitute.co.za

Employer/Recruiter: resources (4)

QR code | Report as inappropriate

We are currently looking for Young energetic people who are service driven and customer oriented to join our team of learners in the learner ship program for last quarter of 2018. have at-least grade 12 or equivalent, must have no previous work experience , must have never done any related learner-ship before

Customer Service Representative Job Responsibilities:
Serves customers by providing product and service information; resolving product and service problems.

Customer Service Representative Job Duties:
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.
email your CV to resources@elcinstitute.co.za or whatsaap 0607856720 or Tell 0110389178

Job id : , #70582, 1,936 views,

« Unqualified semi trailer technicianCustomer Service Rep »