Trace Agent - mrpmoney (Night Shift) ,Durban,Kwa-Zulu Natal
Your role will be to effectively and timeously trace, locate and contact customers who are in arrears in order to obtain payments for all Mr Price Group Credit Divisions.
Your efforts will ensure that:
Bad debt levels are reduced as you will negotiate suitable payment plans with customers.
Customers are rehabilitated through excellent customer service standard.
All customer communication is recorded on the Mr Price Group system.
Filing and sending of letters and post cards to customers is done timeously.
All customer queries are handled and resolved efficiently.
Job Requirements:
Good working knowledge of the MS Office 2003 software package.
Experience on Mr Price Group debtors system, Transunion ITC, Experian and Cybertel systems will be an advantage.
Must be able to work Night Shift
The Mr Price Group is a high growth, Omni-channel, fashion- value retailer. Mr Price Group has 6 trading divisions namely: mrp; mrphome; mrpsport; Miladyβs; Sheet Street and mrpmoney. We employ over 17000 people and retail in over 1200 local and international stores and through our online channels offering our full product assortments.
Passion, value and partnership β believe in these simple core values and we believe youβre perfect for Mr Price.
mrpmoney is an equal opportunity employer and is committed to Employment Equity.
Apply Here http://bit.ly/2KOBEoh
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