Telemarketing Team Leader (Insurance) - Finchoice

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Job TypeFull Time

HomeChoice is a leading omni-channel retailer, delighting our customers with an innovative range of curated products on personalized terms. Our aim is to provide multiple, convenient and easy retail shopping channels to guarantee that we meet all our customer expectations.

This role will be ideal for a candidate who will be responsible for leading, supporting, motivating and developing a team of Telemarketing / Sales Agents, ensuring that key performance requirements and operational efficiencies are achieved in line with the company objectives.

Here’s what you can expect to be doing in the role

Drive sales objectives and revenue targets
Drive operational and quality efficiencies
Ensure that an exceptional customer experience is consistently achieved
Ensure service level agreements are adhered to
People management

A little about who you are

Grade 12 / Matric or equivalent
MS Office (Word & Excel) at Intermediate level
2 Year leadership/supervisory experience
Quality Assurance management experience

Flexible benefits to structure your own package

Creative agile work environment

Café and lounge area

Staff restaurant with a variety of healthy meal option

Job id : , #76522, 388 views,