Service Warranty Clerk - Cargo Motors CJD

🗏Job Type

Full Time

Job Title Service Warranty Clerk - Cargo Motors CJD
Branch/Department Admin
Company Chrysler Jeep Dodge
Job Type Classification Permanent
Location - Town / City Edenvale
Location - Province/Area Gauteng


Job Description
ESSENTIAL JOB FUNCTIONS:
•Ensure all claims are submitted with the correct details and in the required format
•Ensure all claim applications are attached to the correct job cards
•Accurately damage code all job cards
•Ensure the correct parts, labour and outwork are claimed for

•Ensure the correct customer and vehicle details are submitted and verified against VARS data
•Ensure claims are submitted within agreed DCSA time limits
•Ensure all claims comply with agreed DCSA claims procedures
•Forward via facsimile or hand deliver all claims supporting documentation to DCSA within 14 days of the capture date
•Ensure the safe keeping of all parts replaced under warranty and maintenance
•Ensure all irreparably damaged parts are correctly disposed of in line with DCSA policies and procedures
•Ensure irreparably damaged parts are disposed of within 30 days of capture date
•Ensure all rejected and exception claims are accurately monitored, rectified and re-submitted to DCSA within agreed time limits
•Follow up and monitor all “E” and “F” category claims every day
•Ensure all information on the original job card is accurately filed with the top copy of the claim invoice
•Ensure all warranty and maintenance claims are filed separately
•Reconcile all maintenance and claims monies received with the bank statement


Specific Role Responsibilities
ESSENTIAL JOB FUNCTIONS:
•WIS/ASRA system codes always correctly used in processing claim applications
•Parts always safely stored in designated areas
•All stored parts will be tagged by technicians with attached copies of claims
•100% compliance with all DCSA warranty and maintenance claim procedures
•100% compliance with all DCSA parts disposal procedures
•100% compliance with all DCSA and Cargo Motors audit requirements
•All claims documentation accurately filed in the correct numerical sequence for easy and quick retrieval

Qualifications and Experience
QUALIFICATIONS AND EXPERIENCE:
- Matric or equivalent.
- 2 – 3 years general admin experience in the Motor Industry.


Skills and Personal Attributes
KNOWLEDGE AND SKILLS:
- Attention to detail.
- Ability to meet deadlines.
- Ability to work in a team environment.
- Professional appearance and demeanor.
- Basic office administration skills.
- Computer Literacy : MS Office (Intermediate – Advanced).
- Customer Orientated.


Apply Here http://bit.ly/2KQtrjv

Job id : , #71305, 22 views,

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