Sales Coordinator

Employer: Heightsafety Gear (Pty) Ltd


Job Title

:Sales Coordinator

Company

:Heightsafety Training Academy

Address

:1030 Sixteenth Rd,

Tillbury Business Park, Unit A6

Type of position

:Permanent


Position Overview/Purpose

Sales coordinator needs to take responsibility for the implementation and execution of the sales strategy and ensure that agreed personal and sales team business objectives and performance targets are achieved and exceeded.

Essential Job Functions

Business Development
Main Activities:

Adhere to and ensure the IMS process and procedures are followed throughout the departments.
Understand & know the company Quality, Health & Safety Policies;
Understand & know the company Objectives & Targets (Gear, Training & Projects).
5.4 Organizational Roles, Responsibilities and Authority (ISO 9001:2015 Clause 5.3)

Accepts responsibility and authority for:

1.
Ensuring that the management system conforms to applicable standards;
2.
Ensuring that the processes are delivering their intended outputs;
3.
Reporting on the performance of the management system;
4.
Providing opportunities for improvement for the management system;
5.
Ensuring the promotion of customer focus throughout the organization;
6.
Ensuring that the integrity of the management system is maintained when changes are planned and implemented.
As per Sales Process Flow (HS-PROC-0002)

1. Client Contact / Request

2. Identify Client Needs:

Training;
Gear;
Projects;
Tender;
Contract
3. Quotation/Budget Quote on client requirements

3.1 Schedule site visit / Gather additional info/draughting

4. Review Quotation According to client needs

5. Forward quotation to client & Confirm receipt

6. Review & Analysis of lost sales/Review Pricelist & Update SAGE

2.2 Tender Process/Contract

2.1 Accounts Process / Payment methods

COD (Card/Cash)
Account (30day)
Discount
As per Manufacturing Process (HS-PROC-0010)

1. Product/Stock Requirement

2. Production Planning according to Production Days=Production Cycles Factory Layout/Production Lines/Manufacturing Staff Teams/Machine Size & Setup/Stock Availability/Product Timeframe output capacity/Stitching Speed

As per Training Process (HS-PROC-0016)

1. Annual Planning

2. Plan Training for the year in line with resources (To be revised every quarter in line with training sales requirements)

As per Projects Process (HS-PROC-0020)

1. PO Received

1.1 Check PO to ensure pricing is current and within the quoted timeframe

4. Forward Safety File, Project Plan & Drawing to client

5. Sales officially handover project to department

14. Project Close-Out

Implementation and delivery of the Sales Strategy and associated Sales Force Business Plan.
Identifies, qualifies, assists, and manages the closing of new business, driven by the promotion of integrated solutions.
Constantly scanning the environment for growth potential and pursuing these opportunities with tenacity.
Defines criteria for the scope, risk and profitability of engagements.
Responsible for quoting and preparation of tenders to existing and new customers achieving as higher a margin service as the market will permit.
Accountable for the financial success and customer satisfaction of engagements under your direction.
To continually review and improve gross margin profitability, security and operational management capability of all Sector business in South Africa.
Key Account Management and development of new business
Main Activities:

Research industry and market. Analyze competition. Complete customer needs assessment to identify and evaluate specific business opportunities.
Identify and acquire customers currently serviced by competitors.
Develop and implement Key Account Management Plans in line with sales targets.
Develop lasting relationships based on mutual respect with customer’s decision makers. Significantly influence customer satisfaction with knowledge of industry, ability to articulate solution value, and service delivery.
Ensure secure, safe, efficient and customer- oriented handling of the operations and customer service.
Adherence to local, national and international legislation, policies and procedures.
Present marketing materials, proposals, and deliverables to customers with confidence.
Participate actively in industry conferences or within one or more knowledge networks.
Assist in the development of the annual budget and business plan for the sector.
Understand and develop logical arguments on the business impact of implementing future strategies.
Be passionate about companies’ capabilities and opportunities for impacting total integrated solutions for the industry.
Developing operating network and industry contacts
External

To develop and achieve outstanding quality customer service.
Maintain positive customer experiences when interfacing.
Identify, build, and manage long-term relationships with customers and strategic partners; both existing and potential ones.
Internal

Working with internal teams.

Track and provide team leadership, mentorship and support, ensuring effective use of all resources, including people and assets, enabling company to achieve and exceed performance objectives, ensuring total customer satisfaction.
To create an environment of positive and favorable employee relations where change and business decisions can be introduced efficiently and effectively.
To leveraged appropriate specialists as effective selling resources when an opportunity is identified.
Provide active support where required cross-functionally
Customer retention and corporate account management
Monitor relationship with designated top customers, scheduling regular visits to ascertain customer satisfaction.
Conduct regular customer satisfaction surveys.
Assist with achieving customer retention targets and KPI’s

Company Specific Job Functions


Achieve growth and hit sales targets by successfully managing the sales team
Group target for company – increasing group sales by 33% pa
Individual target – R 700 000.00pm
Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence within 3 months after employment
Objectives setting, coaching and performance monitoring of sales representatives
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
Present sales, revenue and expenses reports and realistic forecasts to the management team
Identify emerging markets and market shifts while being fully aware of new products and competition status
Non-essential Job Functions

Assist when sales staff is absent

Key Relationships

Sales Staff
Managing Director
COO
HR Manager

Apply Here http://bit.ly/2MtUmXb

Job id : , #69331, 9 views,

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