SA - Travel Consultant Richards Bay

🗏Job Type

Full Time

Job no: 500162
Brand: Flight Centre
Work type: Full time
Location: Regional, Johannesburg North
Categories: Retail

The Travel Sales consultant is responsible for delivering amazing travel experiences. We call this “Delivering Happiness”. We know all there is to know about the complexity of travel and take full ownership of our customer. We live and breathe our company philosophies and uphold our resilient culture which makes us the best company to work for.

Sales Ability :
Follow the one best way sales process
Build and manage a client base via different enquiry channels
Strong conversion ratio through knowing your competitors
Achieve monthly targets

Product Expertise:
In depth knowledge on your Top 5 destinations in store
In depth knowledge of your Top 3 customer personas in store
Continuous self-development on preferred product
Participating in supplier events, educationals and workshops

Customer Experience:
Follow the one best way Customer Experience process
Strong customer engagement driven through person to person ethos
Customer relationship management to promote the brand
Personally deliver Amazing Travel Experiences

Systems and Processes:
Become an expert on: Amadeus, Omnis, e-customer, Compass, all supplier online booking tools and e-mail
Follow one best way blueprint to mitigate risk
Continuous development on all platforms (self and through the business)

Matric
SA citizen / Relevant working visa
4 years work experience/ tertiary qualification
Travel experience advantageous


Apply Here http://bit.ly/2C1fujH

Job id : , #71255, 88 views,

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