Order Fulfilment Supply Chain Coordinator

takealot.com, a leading South African online retailer, is looking for a highly talented Order Fulfilment Supply Chain Coordinator (Returns) to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

You will report to the Order Fulfilment Manager:
Your responsibilities will include:
Monitoring the TDT hub and 3PL performance by performing daily inspections
Referring operational issues and/or problems in a timeous and effective manner to the relevant stakeholders for resolution
Recommending changes to management and compliance management in order to improve procedures so that customer expectations are managed or exceeded
Being point of contact for Customer Service, TDT delivery hubs and 3PL's, ensuring query resolution
Report generation, so that hubs, the hubs' franchisees and couriers are aware of their current performance
Data capturing into the respective systems to ensure business and customers are up to date with deliveries
Quality control of data
Other duties and tasks as assigned

Competencies/Skills

Ability to read and write in English and interpret written instructions
Confidence in sharing information and providing feedback
Solid communication
Good working knowledge of internet browsers, MS Excel (advanced) and MS Outlook
Basic math skills and sound mathematical reasoning
Must have an organised approach to task completion and great attention to detail
Ability to solve problems by analysing variables and applying appropriate solutions learned through experience and proficiency in understanding the job
Able to communicate with all levels of management
Strong organisation skills
Demonstrated ability to effectively complete work records with strong attention to detail.
Ability to read and interpret data and draw valid conclusions
Ability to work in a fast-paced environment
Must be able to work weekends and overtime as required
Qualifications & Experience:
Matric (Grade 12)
The Environment:
takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, its all in the execution after all.
We love what we do and what we are creating.
We seek to Employ an Extra Ordinary Mind who:
is respectful but forthright
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is business SMART. Able to think about problems from a business perspective using technical and product input;
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com
thinks like an owner of the business
is SMART, has INTEGRITY and is HARD WORKING
If you meet the above you are an Extraordinary Mind, so come and join us!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference


Apply Here http://bit.ly/2AWjdhH

Job id : , #68669, 14 views,

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