New Business Operations Agent

Duties & Responsibilities
This multi-functional role provides an excellent opportunity for an experienced Operations Agent with Inbound, Outbound and Customer Service experience

Responsibilities include:
- Dealing with Inbound and Outbound calls relating to the lead generation activities
- Capturing, updating and maintenance of new leads on Sales Force.
- Enhance and escalate leads to various Product partners.

Skills
- Excellent customer service skills
- Ability to work as part of a team and independently
- Ability to adapt to continuous change within the department, products and systems
- Must be flexible with an open mind to find solutions and overcome challenges
- Ability to multitask and work under pressure

Qualification & Experience
- Matric / Grade 12
- 1-year in- and outbound call centre sales or customer service experience

- Proven computer skills, experience with customer relationship management systems - advantageous

Job Type: Full-time

Experience:

Call Centre Agent: 1 year (Required)
Education:

High School (matric) (Required)


Apply Here http://bit.ly/2o471Cz

Job id : , #70498, 15 views,

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