Hotel Front Desk Agent-Belmond
Belmond Mount Nelson Hotel is looking for a Front Desk Agent.
Main duties and responsibilities include :
To attend daily briefings & follow up on any pending items.
To provide a smooth check in and check out for all guests while at the same time taking care to ensure a comfortable stay.
To ensure that all department & guest reports, dockets and correspondence are completed accurately and punctually.
To ensure all takings for the day are correct, balanced and banked according to hotel policy and procedure.
To adhere to the departments and hotelβs policies and procedures as laid down and prescribed from time to time.
To carry out any other functions and responsibilities as is directed by the Front Office Management to ensure the smooth running of the front desk.
To be aware of all the promotions and functions within the hotel.
To ensure that long stay and regular guests are acknowledged and their preferences are actioned as well retained for future stays
Requirements:
Diploma / Degree from a reputable hotel school - advantageous
Strong verbal and written communication skills.
Ability to work without supervision.
Team & Goal Orientated.
Benefits:
Medical Aid contribution
Pension fund contribution
Uniform provided
Daily meal provided
Apply Here http://bit.ly/2wanRTL
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