Event Booking Center Co-ordinator-Marriott International, Inc

Job Number 18002AFM
Job Category Reservations
Location AC Hotel Cape Town Waterfront, Cape Town, South Africa VIEW ON MAP
Brand Corporate
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Whether it’s the artful pour of a drink or the elegant line of a chaise, AC Hotels believes that if we have time to make it, we have time to make it beautiful. Our guests recognize and appreciate the edited beauty of AC Hotels. They feel connected to us through a shared concern for details. They enjoy feeling a part of our small, discrete, global tribe. In fact, the feeling of being among like-minded people is a significant part of the AC appeal.

We’re looking for cultural innovators to join our team. If you are someone who has an inner creativity and love for art, design and culture, then we invite you to explore a career with AC Hotels.

Function

Reporting to the Operations Manager and the Director of Sales at the Westin Cape Town Hotel, the successful incumbent will respond to client enquiries regarding group accommodation, conferences and exhibitions inclusive of telephonic, facsimile and email enquiries as well as provide and maintain the quality and standards of the AC by Marriott within a pressurized environment and in accordance with Marriott International Hotels Policies and Procedures.

Required Experience & Qualifications
One to two years group booking and/or eventing experience
A recognised qualification in Event Management / Hotel Management would be advantageous
Extensive working knowledge of Fidelio Opera/ Sales & Catering, Microsoft outlook, word and excel
Ability to work without supervision and within a team
Strong and effective planning and organizing skills to ensure operational efficiencies and effectiveness
Strong interpersonal, communication (written and verbal) and relationship building skills
Key Responsibilities
Complete all daily duties as set out in departmental duties and requirements.
Perform an administrative function pertaining to sending of quotations, contracts / pro forma invoices and ensure that confirmation and deposits are received according to contract specifications.
Ensure that all quotations are followed up on a regular basis in order to ensure maximum utilization of the hotel rooms and conference facilities.
Liaise with the client and attend on site meetings in order to discuss the events.
Compile function sheets and group resumes for distribution and ensure relevant details are obtained from the client while advising and assisting them if necessary.
Participate in meetings with the operations team to discuss the forthcoming events to ensure a smooth handover.
Attend to any queries from the client during the event should the operations team require assistance.
Follow up post conference to ensure customer satisfaction.
Liaise with relevant departments pertaining to function accounts and ensure that the client is in receipt of necessary documentation.
Conduct telemarketing to follow up on new business / current clients.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


Apply Here http://bit.ly/2w6M7qH

Job id : , #70336, 123 views,

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