Customer Service Specialist
๐Job Type | Full Time |
Brief Description:
An exciting opportunity awaits for you.
Job Description:
Job Description
The Successful Applicant Will Join The Business Support Team And Will Be Asked To Become Involved In The Following Tasks:
Liaise With Customers At Meetings And Over The Telephone
Manage Tasks On Behalf Of The Customer And Keep The Request System Up-To-Date
Answer Queries Related To The System
Set Up Some Parameters On The System (Such As User Login Codes)
Sometimes Assist With Software Testing
Qualification and Minimum Requirement
Matric
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A Good Academic Record At A Tertiary Institution With Subjects Related To Business And Perhaps Also TechnologyCertificate Of Proficiency (Or Better) Of The Insurance Institute Of Sa
Some Formal Training In Business Analysis, Business Process Management Or Related.
Minimum Requirements:
2 Years Working Experience In A Short Term Insurance Environment
Personal Lines And Commercial Lines Short-Term Insurance, Either In An Insurance Company Or Broking Environment
Exposure To Policy Management, Claims And Accounting Systems, Be It In The Role Of Underwriting, Claims Management, Software Support, Help Desk Or System Administration
If you do meet the above requirements please forward your CV to zhakamela@communicate.co.za
ยซ Customer Service & Sales ConsultantTeam Leader: Claims ยป
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