Call Centre Collections Agent

🗏Job Type

Full Time

Position Summary

HTN Attorneys requires Collections Consultants, preferably with experience, to join a
high-performance call centre environment.

Collections Consultants are responsible for calling
customers to make arrangements to pay their outstanding debt.

HTN is a reputable company with clients in the banking, retail and
telecoms industries.

Job Description

Make and receive

calls to debtors to make payment arrangements regarding their outstanding debt,
by using the applicable systems (Excalibur, Collect Smart)

Ensure that you meet
& exceed the daily, weekly & monthly operational targets and standards

Ensure that you act
with the utmost care, caution & respect towards debtors & clients of
HTN Attorneys

Ensure that you act
within the parameters as set out within the DCA & NCA at all times and
minimize the exposure of the company for complaints at any of the councils

Create & sustain
a cohesive working environment & ensure a clean & safe working
environment at all times

Qualifications

Essential: Grade 12 or equivalent certificate

Advantageous: A National Certificate relevant to
the Call Centre, Collections

Experience

Essential: Call Centre, Collections, Computer
literacy, Collections Legislation (DCA, NCA)

Advantageous: Customer
Service skills,


Apply Here http://bit.ly/2TPXUDb

Job id : , #75012, 417 views,

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