Call Centre Agent-Tsebo Solutions Group

🗏Job Type

Full Time

Job Title Call Centre Agent
Business Unit / Division Tsebo Facilities Solutions
Job Type Classification Permanent
Location - Town / City Johannesburg
Location - Province Gauteng
Location - Country South Africa
Location - Site Sandton Head Office



Job Description
Tsebo Solutions Group are the largest provider of facilities services in Africa. Through our 37,000 staff and 41 offices in 25 countries, Tsebo manages our clients “non- core” services such as facilities management, cleaning, catering and security. This enables our clients to maintain focus on their own core operations without the distraction and cost of maintaining their business infrastructure. Tsebo clients benefit through reduced risk, cost and complexity, with improved transparency and productivity across our African and Middle East portfolio.

Duties & Responsibilities
Attend to phone calls and emails timeously.
Log client requests.
Log security and ATM requests.
Generate work orders.
Dispatch work orders to correct suppliers.
Raise special requests for purchase orders.


Skills and Competencies
Minimum of 1 year experience in customer service environment.
Must be able to deal with irate customers.
Preferably have an understanding of the FM environment.
Must be willing to work shifts.
Excellent client report.
Excellent verbal and writing skills.


Qualifications
Grade 12/Matric
Customer Satisfaction qualification.



Apply Here http://bit.ly/2tKHqUT

Job id : , #72108, 242 views,

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