Analytics Collections Manager
πJob Type | Full Time |
A large financial services company based in Johannesburg seeks an Analytics Collections Manager with:
Role Purpose:
To design, build and govern the application & amp implementation of predictive models to enable the business to manage risk and generate revenue. Analyse and optimise processes, inform strategic decisions, monitoring implementation of business decisions, recommend enhancements through statistical modelling and data analysis. Coach and mentor analysts.
Responsibilities:
Increase operational efficiency and suggest solutions to enhance cost effectiveness
Identify process improvements for cost savings, revenue generation or efficiency improvements for the business through analytical methods
Maintain awareness of relevant legislation and industry best practices to provide proactive advice and solutions to relevant stakeholders
Development of a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service
Govern the application, implementation and monitoring of predictive models to enable the business to manage risk
Ensure implementation of modelling processes and drive implementation of innovation within the modelling environment
Design and build analytical solutions to meet business needs
Definition, development and maintenance of practice policies, procedures, standards and frameworks to innovatively and effectively manage practices and processes
Analyse and optimise processes, inform strategic decisions, monitoring implementation of business decisions, recommend enhancements through statistical modelling and data analysis
Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation and achieve efficiencies
Manage own development to increase own competencies
Strong Collections background
Sourcing and management of data sets to support strategy function
Segmentation, ad hoc analytics, financial modelling and test design to support decisioning within collections and recovery
Monthly performance reporting incorporating performance reads of different strategy changes and new initiatives
Change Management
New strategy development including data-driven analytics, test design, and rollout plan
Assist in development of segmentation and advanced analytics to drive different treatments and strategies
Drive profitability assessment of collection and recovery strategies through risk / return analysis using financial modelling
Work with internal and external operations teams to define specific treatments to be allocated by strategy
Review strategy changes from conceptual design to analytical sizing to test design to stakeholder buy-in to implementation to interpretation of results
Minimum Requirements:
Degree in Statistics, Actuarial Science, Mathematics or Engineering
Honours Degree or higher in the above will be preferred
5 yearsβ experience with SAS, Statistics, Regressive and Behavioural Modelling and Quant Technical skills
5 yearsβ experience within financial services
Minimum 1 year in banking
For more information please contact Bongiwe 011 234 0404, alternatively email your updated CV to bongiwe@esmartgroup.co.za