Business Process Engineer

🗏Job Type

Full Time

A large financial services company based in Johannesburg seeks a Business Process Engineer with:



Role Purpose:

Process design development and enhancements within the business to ensure resource and operational alignment with business strategy.

Responsibilities:

Identify process improvements (Cost Savings or efficiency improvements)
Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
Maintenance of expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders

Process design development and enhancements within the business to ensure resource and operational alignment with business strategies and optimise processes to execute business case benefits. Ensure that process changes are measured so that unit cost calculations and turnaround times are accurate (Time standards calculated)
Comply with governance in terms of legislative and audit requirements
Provide handover to the relevant execution team responsible for delivering on approved initiative / project
Investigate, analyse and develop opportunities into comprehensive business cases with a strong emphasis on efficiency gains, cost savings, improved quality and / or customer experience by developing presentations and present business cases to business stakeholders in order to formalise into a prioritised project / initiative
Optimise processes to execute business case benefits by ensuring that process changes are measured so that unit cost calculations and turnaround times are accurate (Time standards calculated)
Perform Root Cause Analysis where we experience process breakdowns and develop counter measures
Ensure that process changes are measured so that unit cost calculations and turnaround times are accurate (Time standards calculated) to continuously identify opportunities to improve the process and ensure quality of delivery are obtained Identifying key metrics for measurement after implementation
Identify key metrics for measurement after implementation and report on the results
Manage own development to increase own competencies
Minimum Requirements:

B.Comm, B.Eng, BSC Eng, BSC Informatics or related degree
Diploma/Certification in Business Analysis
3-5 years business analysis (eliciting, analysing and documenting business requirements) or business consulting experience
3-5 years’ experience in process re-engineering and process improvement projects
3 years Project management & change management experience
Experience in prototyping/ mock ups/ wireframes
Must have worked on Robotics and/or artificial intelligence projects
Knowledge of and exposure to Business Process Reengineering, Workflow / Workflow management / Process automation
Experience in facilitating workshops with business users in order to gather requirements, generate ideas and validate designs
Must have at least 3 years process re-engineering experience, involved with assessing, mapping and optimizing business processes
Knowledge of and experience in applying formal business process modelling or business analysis methodologies
Root cause analysis experience
An understanding of Change Management and its importance in business process transformation


For more information please contact Bongiwe 011 234 0404, alternatively email your updated CV to bongiwe@esmartgroup.co.za

Job id : , #73439, 8 views,

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