Administrator : Disability Insurance
Job Status: Active ✓
|Job Type||Full Time|
To provide clients with support on employee related administration; Human Resource related policies and to ensure accuracy of employee information through staff interaction and data management.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. Staff surveys etc.).
Support Nedbank efforts to create a great place to work and bank by participating in Nedbank corporate citizenship initiatives.
Achieve key business strategies by participating and supporting corporate social responsibility initiatives.
Add value to Nedbank by identifying and recommending opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
Keep abreast of legislation and other industry changes that impacts on role by reading relevant newsletters; websites and attending communication sessions.
Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression opportunities for self with input from management.
Support personal growth and enable effectiveness in performance of roles and responsibilities by ensuring that all learning activities are completed; experience gained and certifications obtained within specified time frames.
Maintain knowledge management; and improve team success by sharing knowledge with team and by ensuring that information is provided correctly to stakeholders.
Maintain cooperative working relationships with clients and Human Resources through ongoing feedback and proactive communication.
Educate stakeholders on process changes and data integrity requirements by advising them of any exceptions.
Meet client needs and ensure delivery to clients by executing agreed service standards and proactively managing quality of data.
Build and maintain stakeholder relationships and remain up to date with changes in client environments that impact HR by engaging with stakeholders on a regular basis.
Manage Employee Administration by processing activities related to new hires; employee exits; organisation re-assignments and transfers. Process correct HR payments to all Nedbank employees by applying relevant formulas.
accurate relevant tax and other statutory conduct quality control of data by executing actions against exception report information.
Ensure availability of information; accurate record keeping and audit trails by compiling; maintaining and scanning staff image files to employee files.
Log all interactions related to client queries / requests on relevant system by ensuring end-to-end logging and tracking of activities via service desk.
Educate new staff on benefit offerings; procedures and policies and enable them to make informed choices through the benefits induction process.
Assist HR and line managers with queries by providing support and making appropriate suggestions on Employee Administration matters.
Provide guidance to employees regarding HR offerings by responding to queries.
Managed operational expenses against targets by remaining within budget. Audit input data by checking data integrity according to standards before releasing for payment.
Essential Qualifications - NQF Level
Matric / Grade 12 / National Senior Certificate
Matric plus Certificate / Diploma / Degree in Human Resources or related field
Type of Exposure
Preparing employment records for new hires
Working with a group to identify alternative solutions to a problem.
Completing various administrative duties (e.g. answering phones; making copies; filing)
Coordinating applicant interviews (e.g.; scheduling; providing travel arrangements)
Establishing and maintaining collaborative relationships with peers / subordinates / managers
Keeping track of staff history using an electronic database
Maintaining group benefits records (e.g.; medical and life insurance coverage for employees and eligible dependents)
Contacting relevant parties (e.g.; employment agencies; potential applicants) via phone; email; etc. during recruitment efforts)
Checking accuracy of reports and records.
Managing client expectations
Networking and building relationships
Minimum Experience Level
1-3 years HR / payroll administration
Technical / Professional Knowledge
Administrative procedures and systems
Governance, Risk and Controls
Relevant regulatory knowledge
Business writing skills
Cluster Specific Operational Knowledge
sap HCM and /or other ERP System includning scoping, blue printing ,testing etc
Payroll Processing and Calculatuions
Building Customer Loyalty
Technical/Professional Knowledge and Skills
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