Warranty Clerk KIA Sandton
๐Job Type | Full Time |
PURPOSE
To deliver clerical support in order to process service costing and warranties transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.
KEY RESPONSIBILITIES:
PROCESS AND GOVERNANCE
Deliver on agreed performance targets according to set procedures and service level agreements.
Execute work in line with governance and compliance processes.
Identify and apply known solutions to operational challenges and escalate unresolved issues.
Record and report on work activities to provide timely and accurate information for decision making in area of accountability.
Ensure all applicable documentation is accurate, updated and costed correctly.
Plan for and administer processes related to warranty tasks and activities, effectively and efficiently.
Plan for, administer and process costing related tasks and activities effectively and efficiently.
FINANCE
Execute work activities effectively and efficiently in order to maximise efficiencies and reduce unnecessary delays in achieving
CLIENT/CUSTOMER
Deliver services and/or products that create a culture which aims to meet or exceed customers' expectations in the business.
Deliver work activities effectively to satisfy customers.
Liaise and interact with customers (internal and external) via approved communication channels in a positive and helpful
manner.
PEOPLE
Attend learning initiatives to improve work quality and enhance own skills.
Own and live up to company values.
Qualifications and Experience
MINIMUM REQUIREMENTS
โข Higher Certificates and/or Advanced National (Vocational) Certificates with NQF Level 04
โข 1 - 3 year experience in a similar environment
โข Industry legislative compliance
Skills and Personal Attributes
BEHAVIOURAL COMPETENCIES
โข Client Focus
โข Improvement Orientation
โข Interpersonal Effectiveness
โข Judgement
โข Persistence and Tenacity
โข Personal Courage
โข Planning and Organising
โข Results Orientation
TECHNICAL COMPETENCIES
โข Administration
โข Computer Literacy
โข Organisational excellence and productivity culture
โข Technical Learning
โข Uphold Ethics and Values
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ยซ Assistant Audit ManagerCLAIMS OFFICER :VERIFICATION & VALIDATION ( contract ) ยป