Used Car Sales Manager: Fourways - KIA Motors South Africa (Pty) Ltd

Job Summary Statement
The successful candidate will be responsible to plan, manage and monitor the implementation of all pre-owned vehicle sales activities and processes in order to maximize pre-owned vehicle sales and profits.

Minimum Qualification
Matric
Higher Certificates and/or Advanced National (Vocational) Certificates in Sales and Marketing preferable
Minimum Experience
3 - 5 years experience in the motor sales industry
1 to 3 years supervisory experience
Duties and Responsibilities

PROCESS AND GOVERNANCE
Contribute to the development of the appropriate strategy and set target within area of accountability
Manage operational risk and risk mitigation initiatives

Implement and manage end-to-end processes
Define standard operating procedures (SOP's)
Monitor and report on progress against operational plan and make adjustment where required
Resolve problems with the necessary discretion and guidelines
Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities
Plan and organize sales outputs through assigning sales priorities and continuously reviewing and adapting targets and quality to achieve objectives and goals
Ensure vehicle stock is managed in accordance with company /OEM/ Importer policies
Initiate and structure sales deals to ensure maximum profits of vehicles sales are achieved
Adhere to current legal compliance, e.g. FICA regulation, POPI Act and Consumer Protection Act (CPA) and others
Maintaining content on digital and social media platforms in accordance with OEM/Importer and organisational standards.
Assist new vehicle sales with trade-in's and evaluations.
FINANCE
Manage, monitor and report on budget variances and provide solutions
Ensure that the assets, resources and equipment are managed in a manner that enhances cost effective utilisation
CLIENT/CUSTOMER
Plan, manage and monitor processes to ensure customer service excellence
Deliver services that creates a culture which aims to exceed customers' expectations in all aspects of the business
Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for customer feedback and exceptional service delivery
Provide advice and support to customer with regard to their requirements in order to achieve and maintain set customer service excellence standards
Manage CRM processes and procedures
Knowledge and skills
Communication Skills
Innovative and forward thinking
Application of social media advertising and marketing skills
Technical Competencies
Apply selling techniques for parts
Business and Operations Management
Conflict Management
Customer Service
Developing sales
Fleet Sales Management
Functional Policies and Procedures
Governance, Ethics and Values
Managerial Competence
Operations Risk Management
Perform selling of vehicle parts
Planning, monitoring, evaluation and reporting
Problem Solving and Analysis
Product and or service knowledge
Sales of non-OEM parts and accessories
Structure and operation of vehicles and components
Understand customer patterns to sell parts


Apply Here http://bit.ly/2rsZ23f

Job id : , #70790, 107 views,

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