Telesales Team Leader Life Sales

🗏Job Type

Full Time

Introduction
Reference: JHB001844-SR-2

Experienced Telesales Team Leader required to lead a team of Insurance Telesales Agents
Description
To lead, manage and guide a team of Insurance Telesales consultants to reach required targets. To facilitate any necessary course of action to achieve this purpose.


Leading and managing a team of 10 - 12 Insurance telesales agents
Performance Management, coaching and developing team.
Drive staff to achieve required targets and is accountability for teams overall sales targets
Assessment of consultants calls - QA.
Assisting with interviews & Role plays.
Dealing with elevated queries/problems.

Managing the ongoing relationship between brokers.
Ensuring continual communication between management and staff.
Adhere to and enforce internal policies.
Inspire, motivate and support team.
Able to work overtime from time to time, which may include weekends.

Grade 12 - essential
- 4 years outbound Insurance experience - essential
- 3 years Team Leader/leadership experience - Non negotiable
- Proficient in English - essential (writing, reading, speaking)
- Bi-lingual - advantage (writing, reading, speaking)


Computer literate - MS Office, especially Excel - essential
Regulatory Exam and NQF 5 FAIS credits/ Short-term Qualification required
BCOMM or related degree will be advantageous


Apply Here http://bit.ly/2CKocmT

Job id : , #72728, 9 views,

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