System Center Configuration Manager (SCCM) Support
πJob Type | Full Time |
We are looking for a System Centre Configuration Manager (SCCM) Support for our client in ICT, ranked top Microsoft partner of choice.
Key Responsibility Areas:
Patch management, updating and application packaging and distribution, operating system deployment (OSD),
IT system security related issues, threat mitigation and reporting, analysing data to spot trends, managing patches for software certifications, data collection and reporting. Providing highly technical and/or specialized guidance concerning automation solutions to complex information processing problems related to the distributed computing environment.
SCCM Administration, knowledgeable in multiple current technology areas, including client computer hardware and operating systems, end-user desktop software, remote management, and end-user device security management and patching.
Responsible for in-depth knowledge of EUC requirements and deployment, and system configuration of operating systems and applications to ensure the operational capability and security of the clientβs IT networks.
Education and Experience:
Matric/Grade 12 with Exemption (essential)
Relevant National Diploma/ Degree (essential)
A major certification plus six years of experience
Ten years of specialized experience in IT
SCCM 2012 deployment and infrastructure knowledge including troubleshooting experience
Ability to create Advertisement/Collections/Packages/Applications within an SCCM 2012 environment
Understanding of setup/use/troubleshooting of software deployment "Maintenance Windows".
Full understanding of downloading and deploying Software Updates within SCCM 2007/2012.
Understanding of Operating System Deployment (OSD) in SCCM 2007/2012
Reporting with Systems Management Center Systems Management Server or SCCM 2007/2012
Scripting experience
Reporting experience with the SCCM database
Resolve all incidents and Service requests assigned to the queue in timely manner and document all procedures in Service Now.
Create clear and crisp Control documents for process control manuals.
Create problem routing for CSC L1 Helpdesk resources as and when required.
Evaluate alternatives for deploying and supporting applications in a managed environment
Provide Tier 3 support for escalated server infrastructure and client issues in relation to application deployment
Evaluates current procedures and processes for accomplishing objectives and continuously develops and implements improved practices
Responsible for proper escalation, communications, and management of production system problems
Other duties as assigned
Behavioural Competencies:
Leadership experience
Outstanding communication skills
Teamwork and collaboration
Self-discipline and focus
Creative problem-solving
Analytical and organizational skills
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