Social Media Manager

🗏Job Type

Full Time

A Social Media/Customer Relations manager to manage all published content for the Group. The purpose of this role is to manage all online communications. You will be responsible for content creation, curation, and advertising and customer engagements across all digital platforms. Manage customer queries and grievances
Description

To generate new and manage existing campaigns relevant to a variety of target audiences including that of content amplification
Ensure customer satisfaction and provide professional customer support
Poses the ability to recognize marketing opportunities and trends that could translate into growth
To actively seek out opportunities that cultivate conversation and interaction with new and existing customers including potential influencer and/or community advocacy opportunities
Resolve all complaints within established time frames
Acknowledging and resolving customer complaints
Experience

Two to three years work experience as a social media community manager
Exceptional writing skills and command of the English language
Net savvy; to be highly knowledgeable of social media platforms, trends and how to leverage emerging social media trends and metrics

Complete knowledge of social media analytics tools
Knowledge of SEO and SEM activities via the optimization of social media campaigns
Fluent in English, other languages beneficial
Solid understanding of web design and web analytic software
Strong MS Office skills
Experience in marketing and technology.
Leadership and creative problem-solving skills required
Meticulous and attention to detail is a must
Maintaining a positive, empathetic and professional attitude toward customers at all times
Salary Only



Apply Here http://bit.ly/2wcHydI

Job id : , #72025, 10 views,

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