Showroom Customer Service Manager
๐Job Type | Full Time |
Hereโs what you can expect to be doing in the role (key responsibilities/KPAs):
To manage sales objectives and operational efficiencies
To ensure all instore communication is communicated accurately throughout the showroom
To ensure all category specialists are fully trained
Ensure that monthly intake and NSV targets are achieved
To ensure that an exceptional customer experience is consistently achieved
Cash management
Stock management in line with stock procedures
Drive housekeeping
Reporting
People management
Projects
Requirements
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A little about who you are (skills and yearsโ experience):
A relevant tertiary qualification
Minimum of five yearsโ working experience within retail industy
Working in the homewares retail industry would be advantageous
Minimum two yearsโ experience in leading a team within a sales target-driven environment
MS Office packages
Must be available to work shifts, weekends and public holidays
Clear credit and criminal record
You will have mastered these traits (attributes and behaviours):
Ethical and professional self-starter with high energy levels
Excellent planning and organisational skills with a customer-centric attitude
Natural leader with the ability to mentor and inspire
Deadline and target-driven with great attention to detail
Excellent communication and motivational skills with the ability to communicate at all levels
Ability to work well under pressure and manage stress effectively
Adaptable, flexible with loads of initiative
Benefits:
Flexible benefits to structure your own package
Creative agile work environment
Cafรฉ and lounge area
Staff restaurant with a variety of healthy meal options
Coffee bar and deli
Early Fridays to ensure you have work-life balance
Apply Here http://bit.ly/2BckyPq
ยซ Specialist: Customer Service (Pretoria)Customer Sales Consultant ยป
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