Showroom Customer Service Manager

Job Status: Active ✓

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Job TypeFull Time

Here’s what you can expect to be doing in the role (key responsibilities/KPAs):
To manage sales objectives and operational efficiencies
To ensure all instore communication is communicated accurately throughout the showroom
To ensure all category specialists are fully trained
Ensure that monthly intake and NSV targets are achieved
To ensure that an exceptional customer experience is consistently achieved
Cash management
Stock management in line with stock procedures
Drive housekeeping
People management


A little about who you are (skills and years’ experience):
A relevant tertiary qualification
Minimum of five years’ working experience within retail industy
Working in the homewares retail industry would be advantageous
Minimum two years’ experience in leading a team within a sales target-driven environment
MS Office packages
Must be available to work shifts, weekends and public holidays
Clear credit and criminal record
You will have mastered these traits (attributes and behaviours):
Ethical and professional self-starter with high energy levels
Excellent planning and organisational skills with a customer-centric attitude
Natural leader with the ability to mentor and inspire
Deadline and target-driven with great attention to detail
Excellent communication and motivational skills with the ability to communicate at all levels
Ability to work well under pressure and manage stress effectively
Adaptable, flexible with loads of initiative
Flexible benefits to structure your own package
Creative agile work environment
Café and lounge area
Staff restaurant with a variety of healthy meal options
Coffee bar and deli
Early Fridays to ensure you have work-life balance

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Job id : , #76011, 23 views,