Job Status: Active ✓
|Job Type||Full Time|
Administering and effectively managing new sales for retail and corporate channels.
Creating records for new customers, including contact details and the name of the representative managing the account. Updating the records with details of correspondence, documents sent and registrations.
Administering, managing and updating the new sales database (CRM).
Reporting on status and progress of conversions.
Managing and coordinating follow-up activities according to tasks set and schedule deadlines.
Assisting with client queries.
Meeting new sales targets.
Continuously improving service and conversions.
Take on a variety of tasks to support sales representatives.
Handle incoming calls and correspondence, alerting consultants to any urgent issues.
Update consultants on registration or confirmation status and delivery details.
Create and send reports to sales people.
Support Head of Sales with admin issues.
Liaise with different support functions on behalf of sales to resolve queries.
Supply presentation or product information, as needed.
Assist sales with corporate functions and confirmations.
General (as required):
Ad-hoc support to call centre, on matters relating to marketing, communication, and business development.
Two years’ relevant experience in sales, marketing and communication administration.
Essential computer skills:
o MS Excel – Intermediate.
o MS Word.
o MS Outlook.
o Any relevant graphical program.
o Office administration.
o English (fluent)
o Must be detail-oriented.
o Must be analytical.
o Must have good communication skills (soft skills).
Preference will be given to EE candidates
Salary is market related.