PSD Consultant

🗏Job Type

Full Time

The Claims Service Consultant contributes to the organisational goals by processing already captured claims efficiently and accurately through drawing on the relevant criteria to ensure standardisation across the organisation to enable decision making on a claim.
Job Functions Call Centre,Client Services,Data Capturing Industries Insurance Specification
Use appropriate tools (ITC, supplier contract and/or negotiation) to accurately cost applicable claims on a day to
day basis.
Make decisions according to established criteria to ensure standardisation across the organisation by accurately
administrating and underwriting claims.
Remain up to date current and new product knowledge to enable effective decision making.
Ensure claims are finalised within the set parameters (turnaround time, terms and conditions applied accurately).
Ensure regular feedback to services department and other stakeholders, as determined by the company and/or
customer requirements to ensure customer receives appropriate feedback from the services department.
Deliver the Telesure Service Way through personal effort and through others
Deliver on Treating Customers Fairly principles in alignment with regulatory requirements.
Requirements
Essential:

Grade 12 (Standard 10)
1 to 2 years experience in Customer Service/Claims

Desirable:
Grade 12 (Standard 10) with University Entrance (NQF4)
Diploma related to Financial Industry
Claims Experience
Call Centre Experience
1 to 2 years Claims experience


Apply Here http://bit.ly/2sZvYl7

Job id : , #75718, 9 views,

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