PART-TIME (FLEX-SHIFT) VIRTUAL CUSTOMER SERVICE ASSOCIATE

WORK FROM HOME OPPORTUNITY
PART-TIME (FLEX-SHIFT) VIRTUAL CUSTOMER SERVICE ASSOCIATE

Amazon is seeking bright, articulate, detail-oriented and disciplined applicants with a desire to contribute to world-class customer service in a Virtual (Work from Home) environment. Amazon Customer Service Associates are a critical part of our mission to deliver timely, accurate, and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in resolving all customer-facing problems. Associates will be required to communicate with customers via phone, email and chat so a suitable home office and quite work area is needed. Associates will utilize a variety of software tools to navigate customer accounts, research and review policies, and communicate effective solutions in a fun and fast-paced environment.

This is a permanent, Flexi-Part time position and includes benefits such as Medical Aid and Provident Fund. The position is not based at our offices and requires you to work from home on a Part-time basis (minimum of 20 ordinary working hours which may flex to a maximum of 40 hours per week).

Possible Flexible Shift Options:
3pm - 4am (4 to 6 hours with 1 interval in-between)
3pm - 4am (9 consecutive hours within a 3-day week)
3pm - 4am (4 to 6 hours consecutively hours within a 5-day week)
Training Hours:
Monday - Friday 18:00pm - 22:00pm (4 consecutive Weeks)
Basic Qualification:

Completed NQF Level 4 qualification or higher
At least 3 months of work experience within Amazon (Probation pass required)
Internet requirements: 10MB Uncapped Fiber or DSL line (LTE & Dongles not allowed)
Good command of English (verbal and written)
Typing, phone, and computer navigation skills
Ability to navigate the Internet, email, and chat to customer via Instant Messenger tools
Ability to cope well in a high pressure environment while maintaining high quality outputs
Ability to work within a virtual team
Ability to work from a quiet home environment


Apply Here http://bit.ly/2MpS6kq

Job id : , #69841, 764 views,

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