Host/Hostess/Assistant Community Manager

🗏Job Type

Full Time

Workshop17 - Sandton has an exciting opportunity available for a young customer service professional. We are growing fast and looking for someone to join our largest branch as a host/hostess or assistant community manager depending on experience.

Salary:

R12 500 - R17 500

Benefits:

Medical aid, pension, laptop


Host/Hostess/Assistant community manager

As a Host/Hostess at Workshop17, you are at the heart of our team's business operations and the first point of contact our members have with us. We count on you to ensure each visitor has a warm, welcoming, authentic and efficient experience when visiting Workshop17 workspaces. At the same time you effortlessly anticipate the needs of your team members and help them stay focused on their projects by resolving operational and administrative issues before they arise.

You are an energetic, friendly and ambitious professional who thrives on managing multiple administrative and customer service related responsibilities. You deliver exceptional services despite heavy workloads and are often viewed as a masterful, pro-active, passionate and reliable problem-solver who thrives on providing exceptional guest experiences. Working behind the scenes, you make a significant impact on the people you support as well as on guests.

Work context

Amazing things are being created every day at Workshop1 and we make sure the people who create these have everything they need. We provide fun workspaces in which professionals and entrepreneurs can thrive. And in which they feel at home and part of a diverse community.

We offer the whole range: public café workspace, hot desking, team spaces, serviced offices and event spaces. We keep our workspaces running smoothly and on a path towards creating a better, more connected South Africa. We are constantly iterating, solving problems, and working together to creative spaces that support inclusive networking and innovation.

By joining our family, you will have a unique opportunity to experience ‘authentic hospitality’ as one of our colleagues. You will continue to learn new skills and acquire additional knowledge, and develop in your career to fulfil your personal and professional goals.

Responsibilities

Welcomes guests by greeting them, in person or on the telephone; answering or referring inquiries.
Provides guests with information, answer queries and manage complaints.
Performs an array of administrative tasks (Manages calendars, books travel, and schedules facilities and equipment to support events and functions).
Coordinates day-to-day operational duties for multiple offices.
Serves as a operations lead for small projects.
Maintains security by establishing and following safety procedures.
Prepares bills and manages payments.
Provide ongoing support to the Community Manager
Provide ongoing support to the members and tenants, troubleshooting wifi, printing and booking issues
All the areas in the spaces must always be kept clean, neat and tidy

Qualifications/Experience

Minimum qualifications/experience:

Minimum 2 Years relevant work experience, in the hospitality or co-working/shared office sectors
Matric
Ability to handle multiple requests, work effectively in a fast-paced environment, and to be responsive to customer requests/service issues.
An upbeat, energetic, positive, mature and professional attitude
The ability to multi-task in a fast-paced environment
Attention to detail and accuracy
Ability to work well under pressure and with a diverse range of personalities
Excellent communication skills
Computer Skills (Google Suite/Slack and proficiency in MS Word, Excel, Powerpoint or Mac equivalents)
Ability to clearly communicate with a diverse range of stakeholders within and outside the organisation
Ability to navigate ambiguity in a rapidly changing environment and to oversee projects or implementation of national initiatives through to completion.
Understanding and knowledge of industry trends and direction.
Preferred qualifications/experience:

Degree or national Diploma in hospitality/customer service
Shared Office space experience


Apply Here http://bit.ly/2wzwbxz

Job id : , #71785, 84 views,

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