Customer Service Consultant-Acrobranch Adventure Park

🗏Job Type

Full Time

Acrobranch Adventure Park, market leader in Tree-top Adventures is looking for individuals passionate about customer service.

Acrobranch main market consists of Corporate Team buildings & Year End Functions, followed by School excursions, Birthday parties, Family outings and other events.

The environment you will be working in is fast-past, productive and dynamic.

Key Performance Areas:

You will be responsible for handling customer’s queries and resolving matters either by telephone and/or e-mail

Process that involves their first contact with guest, making accurate bookings, following up on queries/payments, recordings of payments/client details and final confirmations
Efficient & accurate in their dealings with our customers.
Position that reports to the Customer Service Manager
Proper induction and training will be provided

Performance monitored on a monthly basis
The ideal candidate needs to have:

Exceptional verbal and written communication skills
Great multi-tasking – and organisational skills and will have to be able to handle pressure well.
Reliable transport is a must.

Qualifications & Experience:

Matric
Previous experience in a similar environment
Relevant tertiary qualification an advantage
The role is based in Centurion at Acrobranch Head Quarters.

Working hours are typically:

Mon – Fri: 08h30 am – 16h30 pm

Weekends (Sat & Sun) – Every 2nd weekend: 09h00 am – 15h00 pm, as per shift schedule provided by the Customer Service Manager

Starting Date: Immediately

Job Type: Full-time

Salary: R5,500.00 to R6,000.00 /month

Experience:

customer service: 1 year (Preferred)


Apply Here http://bit.ly/2M0oOnm

Job id : , #72256, 44 views,

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