Full-time Customer Service Consultant

🗏Job Type

Full Time

Acrobranch Adventure Park, the market leader in Tree-top Adventures is looking for a passionate Customer Service Consultant who will be responsible for handling customer’s queries and resolving matters either by telephone and/or e-mail.

The acrobranch main market consists of Corporate Team buildings & Year End Functions, followed by School excursions, Birthday parties, Family outings, and other events. The environment you will be working in is fast-past, productive and dynamic.

Key Performance Areas:
Process that involves their first contact with the guest, making accurate bookings, following up on queries/payments, recordings of payments/client details and final confirmations.
Efficient & accurate in their dealings with our customers.
Position that reports to the Customer Service Manager.
Proper induction and training will be provided.
Performance monitored on a monthly basis.

Qualifications:
Exceptional verbal and written communication skills.
Great multi-tasking – and organizational skills and will have to be able to handle pressure well.

Reliable transport is a must.
Matric.
Previous experience in a similar environment.
Relevant tertiary qualification an advantage.

The role is based in Centurion at Acrobranch Head Quarters.

Working hours:
Monday – Friday 8:30 am to 4:30 pm.
Weekends (Sat & Sun) – Every 2nd weekend, 9:00 am – 3:00 pm, as per shift schedule provided by the Customer Service Manager.

Starting Date: Immediately.


Apply Here http://bit.ly/2Nkw02C

Job id : , #72413, 30 views,

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