Customer Relationship Manager

🗏Job Type

Full Time

The Customer Relationship Manager’s role is to create new business and maintain existing accounts within a specified geographical area.


Key responsibilities
Relationship Building
Building and leveraging collaborative business relationships with customers
Planning and implementing a customer calling schedule to establish and maintain a market presence through regular customer visits
Provide a “high-touch” service for high-level customers through frequent visits and close contact
Prospect for new business opportunities
Developing collaborative and mutually supportive relationships with internal admin support to improve operational efficiency and effectiveness
Teamwork - Supporting others at all times to ensure that work is completed on time and in line with quality standards
Training - Provide training to new and current Lexis RatesClearance customers
Behavioral competencies
Approachable

Highly persuasive: Enjoys motivating, negotiating and changing the opinions of others, offering convincing arguments
Socially confident / relationship builder: Self-assured, enjoys meeting people and creating a good impression in social situations, good with words and knows what to say, even when communicating disagreeable information
Optimistic: Has a bright outlook, is hopeful, keeps spirits up and is not easily discouraged
Observant: Alert, is quick to identify potential opportunities, notices the details of situations and is in touch with the local environment
Resourceful: Generates ideas, shows ingenuity, thinks laterally and generates practical solutions
Resilient: Maintains effective job performance and diplomacy under pressure, generates energy and enthusiasm through personal passion and conviction towards work and life challenges
Negotiation ability: Is good at exploring alternatives to reach outcomes that gain all parties’ support and acceptance
Image Conscious: Is always well groomed and creates a good impression for self and the group
Key Requirements
Driver’s license & own reliable Vehicle
Proven track record in effective customer relationship management
3 – 5 years’ corporate experience
Boardroom presentation experience
Target driven
Customer focused
Good communication skills (written and spoken)
Excellent customer relationship building skills
Selling and cold calling skills
Matric



Apply Here http://bit.ly/2PrctKV

Job id : , #74520, 11 views,

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