CONTROL ROOM AGENT (VEHICLE TRACKING) - R9500 + BENS - EAST RAND.
Job Status: Active ✓
|Job Type||Full Time|
The main purpose of the position is to attend to all vehicle tracking control room activities during the shift.
Respond to incoming events from fleet systems and vehicle tracking units by contacting clients to confirm or verify that all is in order with Fleet/vehicles
Attend to inbound calls from clients testing units or requesting positions on vehicles.
Respond to and resolve all telephonic queries received
Prioritize urgency of queries and requests received
Logg all calls and record all action taken for queries received on CAMS
Only applicants who meet the below-listed criteria will be considered:
Grade 12 Senior Certificate
Must be PSIRA Registered
2 years' vehicle tracking control room call centre experience essential
Must have own car
Must be willing to work shifts
Excellent problem-solving skills
Good Telephone ettiquette