Claims Car Hire Adviser-MMI Holdings Limite

MMI Holdings Limited (MMI) is a South African based financial services group listed on the South African stock exchange, the JSE. The group operates in the market through several client-facing brands including Metropolitan and Momentum, South Africa’s number one cell captive insurer Guardrisk and wellness & rewards programme Multiply. MMI operates on the African continent, United Kingdom, and India through a direct presence, strategic partnerships and joint ventures.

MMI’s purpose is to improve the lifetime Financial Wellness of people, their communities and their businesses. Financial Wellness is a continuous process of planning and management for individuals, households and businesses, with the aim of affording expenses and achieving goals over one’s lifetime. Our promise to our clients is to be their Financial Wellness partner over this life-long journey, using our expertise and solutions to help them develop and reach their goals. Visit us at www.mmiholdings.co.za.

ROLE PURPOSE


Our advisors within the claims department are committed to providing Momentum STI clients, brokers and service providers with serviceexcellence and to making their experience with Momentum STI enjoyable, easy and convenient. A car hire advisor will provide a multi-skilled service which entails, arranging, managing and maintaining the entire car hire process, liaising with various service providers to optimize the salvage value and ensure a streamlined and effective salvage process.


RESPONSIBILITIES AND WORK OUTPUTS


Process car hire invoices once received

Validate, investigate and finalise car hire claims within set targets

Finalise all administration regarding car hire claims

Follow up with all related stakeholders to minimize car hire costs

Underwriting , handling and processing of car hire queries/complaints

Conduct all the above to the required performance and quality standards that are in place.


COMPETENCIES REQUIRED


Excellent administration and organisational skills

Excellent interpersonal and communication skills (verbal and written)

Computer literate is essential (Excel experience is compulsory)

Self disciplined and self motivated

Problem solving/initiative

Negotiating

Stress tolerance

Tenacity and resilience

Be an analytical thinker with an investigative instinct

Customer service oriented

Deadline and results oriented (very important)

Attention to detail

Takes ownership and responsibility

Adaptability

Conflict handling

Ability to work independently in a team environment


EXPERIENCE AND QUALIFICATIONS


Matric

Insurance experience/Claims experience

Good Administrative skills

Call centre or customer care related experience

Working experience on Excel (advantage)

FAIS accreditation in Short-Term Insurance (advantage)




Please submit your application via our Careers page on www.mmiholdings.co.za

To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance.
Contact Details

Kristal Raman

Kristal.Raman@mmiholdings.co.za(The purpose for this email address is solely for queries regarding the advertised position and no emailed CV's will be accepted. Only online applications submitted via our Careers page will be considered.)

0126731861

All positions will be filled in accordance with our Employment Equity plan.

We also encourage people with disabilities to apply.


Apply Here http://bit.ly/2KA3lBd

Job id : , #68517, 17 views,

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