Assistant Coffee Shop Manager - Sandton area
πJob Type | Full Time |
Duties:
Opening and closing of the store
Active participation in the day to day running of the store
Ensuring store is kept clean and ready for a great customer experience
Training of staff, new and refresher training, and maintenance of store procedures and standards
Coaching and Discipline of staff as may be required
Store Cash handling procedures, including cash up, floats and banking
Ordering, receiving and controlling of stock as well as minimizing of wastage in store
Interaction with customers, ensuring customer satisfaction and handling any customer complaints appropriately
Responsible for ensuring sufficient staff for shifts as well as managing schedules and times worked
Filing of all relevant store related documentation
Following up on mails and correspondence relating to customers, staff, store and Head Office communication
Requirements:
Knowledge of GAAP/Micros or similar POS system
Microsoft Office β Excel, Word, Outlook. Preferably +3 yearsβ experience
Must be smart and presentable
Must have 3-5 years Restaurant Management experience (Senior/Junior or Assistant Manager)
Customer orientated people skills (Customers and Staff)
Passionate about Great Customer Service
Energetic and enthusiastic personality
Apply Here http://bit.ly/2ItOHOS
Β« KEY SHOP ASSISTANT (BRAAMFONTEIN, JOHANNESBURG)Shop Assistant/Cashier Β»