Telesales Clerk - Transpharm-Shoprite

Job Details
Job Title Telesales Clerk - Transpharm
Job Type Classification Permanent
Location - Town / City Pretoria
Location - Province Gauteng
Location - Country South Africa
Reporting To Call Centre Manager


Job Advert Details

Job Category
Sales

Purpose
To assist clients telephonically and electronically by taking their orders. Selling and upselling pharmaceutical lines. Ensuring stock is available.


Qualifications
Essential • Grade 12 qualification

Experience
Essential • Experience in a similar environment and industry • Sales and Marketing experience

Knowledge
Essential • Pharmaceutical product knowledge . Bilingual preferably fluent in English and Afrikaans


Skills
Essential
• Good telephone etiquette
• Computer literate: MS Office
• Target driven
• Ability to work in a team


Job objectives
• Capture orders
• Receive phone calls or faxed orders and accurately capture onto the system.
• Phone Customers for orders and capture onto the system.
• Customer service and relationship building
• Close deals over the telephone
• Reduce the number of drop calls to zero
• Assist with other duties and departments in accordance with operational requirements.


Competencies
Essential
•Working with people
•Delivering results and meeting customer expectations
•Planning and organising
•Following instructions and procedures
•Coping with pressures and setbacks
•Adhering to principles and values


Apply Here http://bit.ly/2tFk4wv

Job id : , #70739, 140 views,

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