Switchboard Administrator-Mustek Limited

🗏Job Type

Full Time

Company Mustek Limited
Reference # KZN05/09/2018
Contract Type Permanent
Location Durban, KwaZulu-Natal, South Africa


Introduction
To provide a professional, efficient and effective frontline service that enhances the image of the organisation and to provide general administration support to the company.


Job Functions:Information Technology


Specification

Manage interface with callers
•Answer internal and external calls within three rings and transfer appropriately
•Process call requests and provide feedback within five minutes of request being placed
•Take messages accurately and email to the recipient immediately
•Deal with caller queries promptly, professionally and effectively
•Maintain a professional, courteous and helpful Frontline image always for both internal and external
customers

Provide efficient and appropriate administration service
•Accurate scanning and filing of all invoices, PODs & Dealer applications daily for logistics, service and
logistics dept.
•Filing of service job cards weekly
•Ensure after service, customer surveys on completed service jobs are completed fortnightly
•Ordering for groceries and stationery monthly
•Groceries stock take completed weekly and stationery stock take monthly
•Screening & checking of dealer applications & capturing each application in the “Dealer applications
received” book allocating a temp dealer number to each new dealer
•Ensure sales vehicle maintenance and license discs are up to date
•Issuing of sales vehicle keys and trips sheets according to vehicle booking schedule.

Reception Service
•Deliver excellent customer service, always
•Serve visitors by greeting, welcoming, directing and announcing them appropriately
•Answer screen and forward any incoming calls while providing basic information when needed
•Prepare courier bag daily for collection
•Assist in keeping the reception area clean and tidy, always
•Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail
•Keep up to date with current promotions, products and Mustek business, to provide information to
guests, on request


Requirements
Matric
Reception courses e.g., telephone etiquette
Minimum 1 - 2 years’ experience as switchboard operator
Driver license preferred


Apply Here http://bit.ly/2NTKK5y

Job id : , #72406, 160 views,

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