Social Media Team Leader
Job Status: Active ✓
|Job Type||Full Time|
A dynamic web-based solutions company requires a Social Media Team Lead to manage a Social Media team with over 80 accounts. This position requires someone who can work under pressure and meet deadlines. Suitable candidates must also be able to switch between tasks very quickly. Candidates must be willing to be on-call in the evenings and on weekends and be a team player. It is essential that the candidate has basic HTML knowledge. This position requires a lot of interaction with clients, so the candidate must be confident holding meetings/presentations/training and communicating with vrious levels of seniority. An excellent telephone manner is non-negotiable, as is an outstanding command of written and spoken English.
We are a web-based software provider that specializes in making the Internet work for the motor industry in South Africa. A collection of subsidiaries, we have been operating since 2001 and have an international footprint of clients. Fast paced, dynamic and rapidly growing, we are a company that requires our team to be intelligent, pro-active and receptive to change. Our philosophy is that our business is only as good as our team and we require them to take ownership of the company and make things happen.
Supervise and manage the overall performance of staff in the Social Media team:
(a) Today’s work today
(b) Over-see all iX social ad accounts and ensure ads are fully optimised in terms of artwork, message and targeting.
(c) Check all pages are up to date in terms of weekly schedules per client’s package.
(d) Have knowledge to solve any advanced Facebook or general team issues.
(e) Keep track of and update each client’s package, spend, contact details and any additional monthly budgets added to their account. Ensure this is implemented correctly.
(f) Keep a finger on the social media pulse - look for any changes or happenings in social sphere notably Facebook.
(g) Setup and maintain key measuring metrics ie. Measuring clients page stats on a monthly basis as well as measure results based on specific ad objectives (cost per lead, cost per page like, cost per 1000 people reached, cost per landing page view)
(h) Oversee all Facebook additional plugins i.e. eClincher and Zapier as well as integrations with our systems.
(i) Ensure that team members adhere to: Policies and procedures, Edge Factors, Log all activities
(j) Key focus: keep customers happy
Daily 330 feedback session to clients, team members and other teams ?
Analyze, report, give recommendations and develop strategies on how to improve quality and quantity within the Social Media Department. ?
Encourage cohesion amongst team members, fully understand the social team’s products and services and be instrumental with ongoing improvements. ?
Understand budgets, and work towards achieving same.
Job Requirements & Competencies:
Gr.12/School leaving certificate.
Certificate/Proven work-experience based knowledge of Social Media is essential.
Previous experience leading and managing a team.
A keen eye for design for reviewing work (we have a design team that will take care of artwork)
In-depth knowledge of Facebook, Twitter, LinkedIn, Instagram is essential.
Excellent Pay-Per-Click Marketing strategy background.
Facebook Business Manager experience.
Good data analytics skills, analytical thinker and technical mind.
Excellent command of written and spoken English.
Fair command of written and spoken Afrikaans.
Non-smoking role, must be well-presented, diligent and punctual
Excellent Interpersonal skills: presentation and public speaking skills
Good reputation and high on Personal Commitment
High on Teamwork and Partnership
Excellent dedication to Quality and Client Services
Solving Problems and getting results
Apply Here http://bit.ly/2OpHYp3