Service Controller at Tracking Company

Our client is well established company in the Telematics Industry and they looking for Service Controller with experience in dealing with large volumes
Schedule job orders for Technicians manage installation orders and do general admin

Liaise with Technicians on site as well as Clients and sort out problems

Must be able to handle volumes

To receive new requests for installations
To receive calls and or emails from customers requesting repairs and de and re installations of their units
To receive customer calls and provide assistance where possible to ensure query resolution
To ensure that all information is logged or processed on the in-house systems
To efficiently schedule all customer requests to ensure that Technicians’ time and knowledge is optimally used
To consistently monitor progress of all calls logged and scheduled
To complete all office administration efficiently

Job id : , #70047, 17 views,

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