Roving Team Leader-Smollan Group

Effective and efficient execution of the sales and merchandising function at store level

Minimum Requirements

Matric (Grade 12)Relevant Sales and Marketing qualification (preferred)


Internal: Experience in a Field Marketing structure External: Sales and Merchandising experience in a related FMCG environment



Job Specification

Key Responsibilities and Deliverables:

Customer service and satisfaction


• Gather feedback from customer complaints, queries and requests and ensure resolution • Communication and upkeep of knowledge of promotions /product knowledge to provide advice on use of products • Build and maintain strong working relationships


Effective administration


• Reporting on competitor activities • Updating personal register • Upkeep and maintenance of store files • Store service level report • Weekly feedback reports • Listing monitor reports • Promotional feedback reports • Control Expenses • Control cell phone/telephone expenses • Monitor and control fuel and vehicle expenses


Effective execution of point of purchase


•Application of point of purchase drivers as per unit specification • Negotiate space based on rate of sales


Effective management of shelf health


• Count stock and determine stock to be merchandised • Draw stock according to requirements • Unpack stock • Ensure all lines are on display Merchandise trade sector according to trade sector layout • Optimise stock levels, monitor slow/fast sellers and take appropriate action • Consistent quality checks, respond to poor quality or damaged stock • Ensure stock rotation • Keep area/shelves clean, tidy and uncluttered • Idenify opportunities to cross merchandise and implement • Communicate and achieve brand objectives • Management of out of stocks



Effective sales management


• Manage returns • Provide feedback regarding store specific issues • Manage stock levels • Manage sales targets through monitoring * Monitor and communicate pricing in stores, investigating identified discrepancies • Confirmation of pricing and list price in accordance with the cycle deal sheet • Assist Field Manager in new account applications • Implement sales promotional programs • Communicate promotional activity • Communication of pack changes and new product innovation • Conduct and communicate ranging exercise in accordance to trade sector



Effective Self Management


• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained • Demonstrate consistent application of internal procedures • Plan and prioritise, demonstrating abilities to manage competing demands • Demonstrate abilities to anticipate and manage change • Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs



Key Competencies

Critical Competencies •Showing Resilience •Communicating Information •Evaluating Problems Important Competencies


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Job id : , #69556, 69 views,

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