Outbound Call Centre Agent-WNS
๐Job Type | Full Time |
Job Description
Calling all enthusiastic and goal driven call centre sales agents that thrive on commission! (Basic Salary offered)
Role Purpose
To provide communications solutions to customers by marketing and matching products and services to customer needs thereby generating revenue and improving customer satisfaction. This role requires enthusiastic telesales representative to contribute in generating sales for our company by adhering to KPIโs and policies and procedures. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.
Job-Related Knowledge, Competencies & Skills Required
Essential
Customer Care
Numeracy
Telephone Etiquette
Results Driven, Persistence, Time Management, Telephone Sales, Customer Service, Selling to Customer Needs, Prospecting Skills, Motivation for Sales, Handles Rejection, Professionalism, Product Knowledge
Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs (e.g. Outlook, excel) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
Offering :
Competitive Basic Salary
Huge Commissions
Great Incentives and benefits
Be part of a growing international Company
Amazing career opportunities
Full training and personal development plan
Professional working environment with great working hours
Minimum requirements:
6 months call centre sales experience
clear credit and criminal records
Valid South African ID
Matric certificate
Job Type: Full-time
Salary: R3,750.00 to R18,000.00 /month
Education:
High School (matric) (Preferred)
Apply Here http://bit.ly/2wnkjON
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