Customer Service Agent - Bellville
🗏Job Type | Full Time |
💰Salary | R7.000 |
Customer Service Agent - Bellville
Ensure high levels of customer satisfaction through excellent service
Evaluate customer needs and provide assistance
“Go the extra mile” to drive customer expectations
Build productive trust relationships with customers
Respond to customer complaints, and process returns.
Patience, attentiveness, and clear Communication
Resolve escalated customer service issues cost effectively (deadline driven)
· Attend to client requests · Improve and maintain customer and supplier relations
Ensure the consistent achievement of customer service levels and standards
Ensure customer service goals and targets are met
Follow instructions and procedure
Think on your feet
· Multitasking · Excellent telephone manner
Excellent problem-solving skills
· Good time management · Prioritizing
Calm under stress
Patience and understanding
Good all-round computer literacy
Previous customer service experience is not a requirement however excellent communication skills and hospitality experience will give you an advantage. Salary: R7000.00 per month plus contribution to medical aid.
Apply Here http://bit.ly/2NFFaa7
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