Customer service administrator
Key responsibilities include the following, other duties may be assigned:
Maintains regular telephonic contact with a defined portfolio of clients to update records, maintain relationships and achieve growth of service offerings
Captures and maintains accurate client information on the companyβs system
Extracts service data from the system for the sales teams for sales and services purposes
Prepares index reports and any ad hoc reporting requests on new documentation received for delivery to clients.
Accurately files client contracts and related information on an ongoing basis
Requirements:
Grade 12 β Essential
Minimum 12 Months Customer Services Experience
Drivers Licence
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