Collections Agent (ACS Dept) – mrpmoney

Are you enthusiastic, have an excellent way with people and certainly know how to stand your ground when necessary! Good communication skills, assertiveness and persuasiveness is what it takes in this role which involves contacting arrears customers to collect on the overdue installments for all lending products, thereby minimizing bad debt write offs.

Your role will entail:

• Effectively tracing and contacting arrears customers to collect on the overdue and handed over amounts for all divisions, thereby minimizing bad debt outsourcing.
• Have an understanding of ITC defaults and payment profile listings
• Rehabilitating customers/debtors through excellent customer service standards.
• Comply with the set out rules and regulations of the company
• Good understanding of credit recovery techniques
• Debt council certificate would be an advantage
• Understanding of the lifecycle of an account
• Understanding of the collection process and the systems that drive these processes.
• You are flexible and able to work additional hours when required.

Job Requirements:

A good telephone manner, customer service orientation and attention to detail is what it takes to succeed in this role, as well as the following key requirements:

• Grade 12 qualification
• 1 years' experience in debt collection and/or relevant tertiary qualification
• Knowledge of NCA requirements pertaining to collections and credit control;
• Understanding of the life-cycle of an account;
• Understanding of the collection process and the systems that drive these processes
• Able to work overtime when required
• Computer literacy - MS Office.

Passion, value and partnership are our core beliefs at Mr Price. Mr Price people have a natural ability to build relationships, tackle problems with solutions and have a passion for the challenging/ever changing world of retail.

Mr Price Group is a high growth, Omni-channel, fashion-value retailer. The group has 6 trading divisions namely: mrp; mrphome; mrpsport; Milady’s; Sheet Street and mrpmoney. We employ over 16000 people and retail in over 1000 South African based stores, almost 100 international stores and through our online channels offering our full product assortments.



mrpmoney is an equal opportunity employer and is committed to Employment Equity.

Apply Here http://bit.ly/2nhOWAz

Job id : , #68454, 122 views,

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