Vehicle Technician-Gilbarco

🗏Job Type

Full Time

JOB TITLE: Vehicle Technician

DEPARTMENT: Fleet

REPORTING TO: Regional Manager

LOCATION: Pietermaritzburg, Kwazulu-Natal

PURPOSE OF POSITION
The prime objective for the Vehicle Technician is to ensure that service and maintenance calls for efuel vehicles attended and completed within set SLA’s

KEY RESPONSIBILITIES
Calls are resolved first time of attendance
Ensure that quality of work done is exceptional at all time, maintain housekeeping.

High level of professionalism is maintained
Provide detailed information on the Job card
Report on incident and near misses
Ensure that safety compliance is adhered to at all times
Ensure that safe driving is practiced at all times including but not limited to: Over speeding, usage of cellular phones while driving, seat belts etc.
Ensure that proper PPE is worn at all times
Ensure all calls are completed on time and all calls are closed on time on the system
Ensure relevant paperwork Job cards are submitted on time on a daily basis
Ensure van stock is maintained and used stock is booked out of the van stock and replenished at all times
Provide feedback to the office where required that you communicate effectively when delayed ect.
Provide support to other team members as and when required
Share technical knowledge with fellow team members by providing on the job training to junior and assistant technicians

POSITION RELATIONSHIPS
Internal
Technicians
Project offices
Other internal departments
External
Oil companies
Sub-Contractors
Customer Fleet Managers

MEASURES OF PERFORMANCE (INDICATORS)
Leading
98% Calls competition within SLA Times
100% Feedback/communication to Schedulers
98% Support to other team members
Lagging
Calls are resolved first time of attendance at 95%
Ensure that quality of work done is exceptional at all time, housekeeping is maintained.
High level of professionalism is maintained at 100%
Arrive on site on time at all times at 100%
100% Accuracy of information on the Job card and all paperwork
Qualifications:
PERSONAL QUALIFICATIONS & EXPERIENCE
Education/achievements
Matric with at least N2 in electrical, Mechanical or electronics engineering

Experience/Knowledge
At least 2 years working experience as a Field technician.

Specific Skills
Proficient computer skills
Accuracy, efficiency, and reliability are key skills to be successful in this position
Ability to communicate quickly and effectively both written and verbal

ROLE SPECIFIC COMPETENCIES & BEHAVIOURS

Utilises Critical Thinking
Thinks through and analyses complex problems, challenges and drives to root cause.

Moves Strategy to Action
Prioritizes effectively, acts with speed and agility.

Listens & Responds to Customers’ Needs -
Demonstrates deep understanding of customer expectations and end user needs.
Dedicated to exceeding customer expectations.
Seeks information from customer feedback to improve.

Solves problems
Looks beyond the obvious symptoms to uncover their underlying root cause (5 Whys).


Apply Here http://bit.ly/2NGuUeE

Job id : , #71524, 14 views,