Training & Digital Support Co-Ordinator-BP

The incumbent will work with the Dealer Communications and Training manager to support Operations Excellence, Digital communication and maintenance of Rosi+ and the Organizer as well as designing, developing and creating eLearning training materials that fulfil business needs in order to meet the company strategy.

Key accountabilities

Utilise Articulate 360 to develop e-learning modules for dealers and site staff.
Creating, designing and launching of e-Learning platforms to over 500 retail service stations and the wider business ensuring the content is relevant and up to date.
Create short digital tutorial video’s for e-learning modules to increase capabilities for RTM’s, BDC’s, dealers and site staff.
Deliver Train the Trainer material for new classroom based training.
Supporting the Learning Management System (LMS) digital platform, including assigning e-Learning to dealers, site staff, RTM’s and BDC’s.
Manage access and logins of all LMS users on a daily basis.
Monthly report and analyse completion of e-Learning modules and results.
Create Knowledge based assessments in LMS.
Generation of management information and training reports for the Retail Leadership Team and the wider business.
Support ad-hoc classroom training with logistical support, i.e. booking of venues, dispatching material, managing attendance registers and recoveries if applicable.

Manage Rosi+ & update daily with Dealer Communication and promotions
Work in Teamsite (Content Management System) to update Rosi+ daily.
Manage all user logins for Retail and other users.
Manage troubleshooting of users, including password re-sets, access management,
Log user incidents, queries on Jira, a website which is used to support
Generate various reports on Organizer to inform the Sales team & Operations Excellence to identify areas for improvement.
Work with global Rosi+ Working Group to help develop Rosi+ for continuous improvement on the platform.
Train new Retail Team members on Rosi+
Assist with the digital compilation of the Dealer Newsletter.

Essential Education
Tertiary education (degree or diploma) relating to Retail/IT&S/Communication/Digital.
Essential experience and job requirements

Retail operational experience desirable
Good understanding of IT systems
Good communication and writing skills required
Creative skills required

Other Requirements (e.g. Travel, Location)
There are no additional requirements. Please respond with N/A below.

Desirable criteria & qualifications

Retail operational experience desirable
Good understanding of IT systems
Good communication and writing skills required
Creative skills required

Relocation available
Negotiable

Travel required
Negotiable

Is this a part time position?
No

About BP
Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. With a workforce of nearly 100,000 employees, BP operates with business activities and customers in more than 100 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future.

BP Southern Africa (BPSA) is part of the global BP group. The major markets of BPSA are in South Africa and Mozambique.

BPSA has 5 main businesses operating in Southern Africa:
The Southern Africa Fuels Value Chain (SA FVC), which is responsible for the refining, marketing, wholesaling and supply of liquid fuels;
Air BP, which supplies quality jet fuels to the aviation community;
BP Marine, a leading supplier of fuels, lubricants and technical services to the marine industry;
LPG, which supplies safe and reliable liquefied petroleum gas;
BP Lubricants, which markets and supplies high quality, high value lubricants, the most famous being the Castrol brand.

BPSA is a dynamic company that aims to attract and develop talent of high caliber. A career with BP is rewarding and challenging, and opportunities for further growth and development are abundant.
Segment
Downstream


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Job id : , #70334, 75 views,

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