Technical Coordinator - Rustenburg

Job Status: Active โœ“

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Job TypeFull Time

Fidelity ADT is looking for a suitable incumbent to co-ordinate all technical installations, scheduling and booking for each area.
Minimum Requirements...
Matric or equivalent
Minimum 2 years admin experience
Knowledge of Listener
Knowledge of technical coordination
Computer Literate (MS Office, Outlook)
Typing speed of 45+ wpm
Job Specification...
Job Specification

Schedule jobs with clients and technicians (Internal and external)
Answering of all incoming telephone calls in an efficient and professional manner
Print and distribute Technicians work schedules daily
Call clients to let them know that the Technician is on his way
Record the Technicians daily whereabouts and take corrective measures should the technicians work schedule need to be amended (taking times
Assisting Clients on an ongoing basis.
Rebook to be done and up to date daily
Outstanding invoices to be collected daily
To collect all completed job cards/invoices after managers have signed them off
Assist with any problems or complaints
Courtesy SMSโ€™s daily
Meeting and keeping on agreed upon targets โ€“ performance
Behavioural Competencies:

Customer focus
Time management
Customer focus
Interpersonal savvy
Technical / functional skills
Timely decision making

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Job id : , #76159, 43 views,